FAQ

The Home and Community-Based Alternatives (HCBA) Waiver is a California Medi-Cal program that allows individuals with complex medical needs to receive long-term care services at home or in the community instead of living in a hospital or nursing facility.

To qualify, you must:

• Be a Medi-Cal recipient
• Require a nursing-facility-level of care
• Prefer to receive care at home or in a community-based setting

You can apply directly through Medi-Cal, but at Best Chance Home Health, our care coordinators will guide you through the entire HCBA Waiver application process to make it simple and stress-free.

The waiver covers:

• Skilled nursing and therapy services
• Personal care assistance
• Case management and care coordination
• Respite care for family caregivers
• Home modifications and durable medical equipment
• Medical supplies and supportive services

Yes. Since the waiver has limited slots, applicants may be placed on a waiting list. However, our team can help you prepare all the requirements so you’re ready once a space opens.

Home health care in California provides professional medical and personal support services in the comfort of your home. It’s designed for seniors, people with disabilities, and individuals recovering from illness, surgery, or hospitalization.

• Home health care = medical services (nursing, wound care, therapy)
• Home care = non-medical support (companionship, meal preparation, housekeeping)

Anyone needing skilled medical care or personal assistance at home—especially seniors, individuals with disabilities, or those with chronic illnesses—can benefit.

Yes. Best Chance Home Health offers flexible scheduling, including part-time, full-time, and 24/7 home health care services in California.

Yes. Medi-Cal covers home health care and HCBA Waiver services if eligibility requirements are met.

Yes. Best Chance Home Health is a Medicare-certified home health agency. Eligible clients can receive services covered under Medicare Part A or Part B.

Yes. We work with many private insurance providers. Contact us and we’ll verify your coverage for home health services.

Yes. Private pay is available for clients who prefer or need services not covered by insurance.

Call or send us a message through our website. We’ll schedule a free consultation and an initial assessment.

In many cases, services can begin within a few days, depending on assessment results and insurance authorization.

We proudly serve clients across California counties. Contact us to confirm availability in your location.

Yes. We do our best to match you with a caregiver or nurse based on your preferences and care needs.